Full-stack observability across infrastructure, applications, and costs. Every alert is reviewed by a senior engineer — not routed to a generic NOC queue.
Defined SLAs for acknowledge, respond, and resolve. P1 incidents get a senior engineer on a call within 4 minutes. Post-incident reviews for every P1 within 24 hours.
We review your cloud spend every month and execute approved optimisations — rightsizing, scheduling, Reserved Instance purchases — targeting a minimum 15% reduction.
Coordinated patch windows for every managed resource, with pre-patch snapshots, tested rollback procedures, and zero-downtime patching for critical systems.
Monthly capacity reviews with 90-day forecasts. We scale ahead of demand, not in response to pages. No autoscaling surprises on your billing invoice.
Executive-level dashboard and detailed monthly operational report covering uptime, incidents, cost trends, security events, and next-month recommendations.
Two-week onboarding: full environment discovery, monitoring configuration, runbook authoring, and escalation policy setup. You get a senior dedicated engineer.
First 30 days: close monitoring, quick wins on cost and performance, and establishment of baseline SLOs for every tier of service.
Steady-state 24/7 operations with weekly touchpoints, monthly reporting, and proactive optimisation — not reactive firefighting.
Quarterly architecture reviews, technology refresh recommendations, and continuous uplift of your cloud estate's maturity.
A B2B SaaS company with enterprise clients was suffering from recurring incidents caused by unmonitored dependencies and a lack of clear runbooks. CloudBrx took over managed operations, rebuilt their observability stack on Datadog, and authored 47 runbooks in the first 30 days. P1 incidents dropped from 8 per month to 1.
Senior engineers with a minimum of 6 years production operations experience. We do not route P1s through a tiered support model — a senior engineer is always first on the call.
We run a parallel period of at least two weeks where your team and our engineers operate the environment together. We document everything we learn, then take the primary on-call role.
Rightsizing reviews, idle resource identification, Reserved Instance and Savings Plan modelling, scheduling of non-production environments, and architecture changes with clear payback calculations.
Yes. We offer a 30-day pilot for qualified clients where we operate one environment and deliver a full report. If you are not satisfied, you pay nothing for the pilot.
Tell us about your cloud challenge. A senior CloudBrx engineer responds within one business day.
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Talk to a senior CloudBrx engineer. No sales cycle, no junior handoff — just expert advice from day one.